How do I enter the competition?
First, ensure you have opened an account on our website. Then choose the competition you wish to enter.
Complete and submit the online entry form or join a membership package or follow the instructions on how to enter for free.
How will I know if I have won?
We will notify the winner via telephone or email within 7 days of the closing date of the competition. If you change any of your contact details prior to the closing date, you must inform us.
We will try to contact you using the information you have supplied us with. If we cannot reach you within 14 days of the closing date we reserve the right to choose another winner and you will lose your right to claim the prize.
How long is the competition open for?
The opening and closing date of the competitions are stated on the website. If we have to change either of these dates for any reason, we will update the website accordingly. We will only change the dates if we have to for reasons outside of our control.
Can anyone enter the competition?
The competition is open to residents of the United Kingdom only who are 18 years or older.
We do not except entries from anyone outside of these areas as the laws for running competitions vary. This competition has been organised to comply with the laws of England, and Wales.
What are the prizes?
The prizes are described fully on the website.
We reserve the right to offer an alternative prize of an equal or higher value if the prize is unavailable for any reason.
Can I sell the prize if I don’t want it?
If you are the winner, the prize will be yours. You can do what ever you wish with it, including selling it.
How do you use my personal data?
We need to use your data to administer the competition and award prizes.
Full details of how we use your data are included in our Privacy Policy which you can read on our website.
If you are the winner, we may have to share your details with the Advertising Standards Authority to confirm that we have administered the competition and awarded the prizes fairly.
You have the right to opt out from us using your data at any time. However, if you do ask us to remove your details from our database prior to the closing date, you will be withdrawing from the competition. You will not be entitled to a refund of any entry fees you have paid.
If I win, do I have to participate in promotional exercises?
No, this is not compulsory. However, with your permission, we would love to share your excitement on our website and social media pages.
Can I enter multiple times?
You can enter the competition as many times as you wish up to any limit we specify. Your entries may be restricted if we reach the maximum number of entries.
Whilst this isn’t gambling, we still urge you to keep this fun and not spend more than you can afford.
How is the winner decided?
The winner will then be chosen at random from all the entries.
What are my chances of winning?
The maximum number of entries is stated on each competition so your chances of winning will vary from competition to competition. As an example, if entries are capped at a maximum of 3000, this means that if you purchase 1 entry and get the answer correct, your chances of winning will be no worse than 1 in 3,000.
You can increase your chances of winning by purchasing more entries. For example, if you purchase 10 entries in the example above your chances of winning will be no worse than 1 in 300.
Can I get a refund of my entry fee?
We do not offer refunds of entry fees if you get the answer to the question wrong, or if you are disqualified from the competition for any reason.